Ethernet Hardware Support
Shop for Ethernet hardware support and extended warranties. One year Silver Support is recommended on all hardware.Silver SLA is designed for business or commercial operations where system down time needs to be measured in hours, not days. If your operation is not managed after hours or on weekends, then the Silver level coverage is recommended. The Silver SLA offers a four (4) hour support response time during normal business hours as well as access to telephone technical support from the Local Technical Assist Center, which is available Monday through Friday from 8am to 5pm. This level of coverage includes access to the self service support Web.
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M1 Global Support Brochure